10:20 19th Dec - our phone lines have been fixed and correctly diverted to staff now working in our board room downstairs. Thanks to patients attending this morning for their patience while we sort things out.
08:00 19th Dec - Our phones have not been switched over meaning that patients will not be able to call in. The changes were supposed to be made overnight but we cannot talk to the company until 08:30. We hope to be able to take calls soon after that.
17:00 update. We will be seeing patients from tomorrow and have 3 phone lines into the practice. We hope to increase the number of lines in but the fire was located in the upstairs admin room which has meant we have lost 8 workstations & phones. We can ring out so will be contacting patients with results as per normal. Reception is closed and the entrance will be via the side door. A receptionist has been placed in the waiting room.
Saxonbury House Medical Group
Please follow this link to view or Print our Practice Leaflet www.practicebooklet.co.uk/saxon
Quality in everything we do .....
Welcome to Saxonbury House Surgery.
Saxonbury House Medical Group provide the highest standards in healthcare for all patients in the area. We are able to offer a wide variety of appointments including same day appointments, prebookable appointments, pre bookable weekend appointments to suit your needs.
Saxonbury House is deceptively spacious and was converted from a private house in 1970. Enlarged and modernised in 1985 and again in 2006 with a two storey extention to the rear, it offers a pleasant and welcoming atmosphere with easy access for the disabled. The air conditioned waiting room has a children’s corner with books and toys available to keep younger patients amused while waiting for appointments.
We have 6 GP consultation rooms, 2 GP trainee rooms, 3 Practice Nurse rooms, a phlebotomy room, dedicated mental health counselling room and a large conference room for training and meetings. We also host a private podiatrist, private osteopath, private physiotherapy service and other NHS services including Why weight, Scrivens audiology, rheumatology and the new community geriatrician. Further information on these can be seen in the 'Our Services' section.
The practice area covers Crowborough and used to extend to the surrounding villages of Rotherfield, High Hurstwood, Fairwarp and parts of Mayfield, Groombridge, Nutley and Hadlow Down. We have applied and been approved to have our boundary reduced. This is currently being placed on a digital map which we will display as soon as it's available.
We are part of NHS High Weald Lewes Havens CCG, (for more information visit http://www.highwealdleweshavensccg.nhs.uk) which is part of the NHS. The Commissioning Group covers the area from Forest Row across to Wadhurst in the north and down to the south coast from East Saltdean to Newhaven, including Lewes, Uckfield, Crowborough and Heathfield.
Dr Bennion and Dr Sneddon achieved their training qualification last year and we are now an approved teaching practice. This is becoming a very key area due to the additional number of doctors required over the coming years. The doctors we train are already qualified and working toward their qualification as General Practitioners. Dr Padgham also trains medical students and further information can be viewed under 'Our Services'.
This is facilitated by our dedicated team which includes six doctors (of which four are partners) and an excellent Nursing team including a nurse prescriber.
Please see our Clinics & Services page for a comprehensive list of what is available.
We also benefit from having Chappells Pharmacy in our premises to help expedite the processing of your prescriptions.
At your fingertips
We have made every possible effort to make our website as user friendly as possible. You can book for your appointments online and even request for routine repeat prescriptions online. You can also view a summary of your medical record online using Patient Access
The reception and administration staff work hard to answer all your calls as promptly as possible and deal with your queries as efficiently as possible. We ensure that we have a rolling programme of ongoing training to keep our staff abreast of all relevant changes that may affect us.
The practice have designated disabled parking spaces at the front of the building. Wheelchair access to the building is via the main door. The disabled patients' WC is provided near the side entrance and access to this can be gained from the main entrance.
We have 3 wheelchairs on site which can be provided for patients who need them. Please ask at reception.
If you need any assistance please let the reception team know
We take pride in the standards we deliver and in serving our local community.
On line prescriptions